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F.A.Q.


Is it safe to use my credit card?
Absolutely. We have taken every precaution to make your transactions secure. Our Internet site utilizes industry-standard security measures, including SSL (Secure Sockets Layer). Nevertheless, if you prefer, we also offer you the option of submitting your order by telephone or fax at the numbers below.

How can I pay for my order?
We accept most major credit cards - Visa, MasterCard, American Express, Discover, and Paypal


What if I need to return my order?
We not only offer, but with 100 years of customer service experience we INSIST upon an unconditional 30 day money back guarantee! Shipping charges can only be refunded if the return is due to our error. All returns must be accompanied by the packing slip. After a return has been received, it will take 1-2 weeks to process. If using a credit card, refunds will be credited to your account.


What if you don't have all of the items in stock?
If an item you ordered is out of stock, it will be back-ordered automatically (domestic orders only). For international orders, we will E-mail you of the missing items to confirm the balance of your order.


What is your policy on Privacy?
We DO NOT sell, trade, or rent your personal information to others. We don't want our privacy invaded, and we assume you feel the same.

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